Frontier's website wasn't working for the last 6 days. So I call the 800 number thinking that they can just hook it up, book it and be done.
I have to get the new guy. He can't spell names, he doesn't know all the policies, he is hesitant in his speaking, he puts me on hold 4 times, he ASKED "what is your daughter's gender"... really?
Now, I've been new on a job, but don't these people get any training?? It took more than half an hour to do what should have taken 5 minutes on line! I just hope they fly planes better than they book flights!
I had to read that one to Allen. Too good to pass up.
ReplyDeleteSorry about Jeremy. I wish I had any idea what to do that would help.